1. Payments
All payments for products, services, or memberships on the GMTS website (https://ourgmts.org/) are processed securely. By making a purchase, you agree to provide accurate and complete information, including credit card details, billing address, and any other requested details required for processing payment. Payments will be charged to your chosen payment method at the time of purchase.
2. Refunds
We strive to provide our members with the highest quality services and products. If you are not satisfied with your purchase, you may be eligible for a refund under the following conditions:
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Event Fees: Refunds for event tickets or fees are available only if requested within 7 days of the original payment date and more than 72 hours prior to the event date. Refund requests made within 72 hours of the event date will not be eligible for a refund, unless the event is canceled or rescheduled by GMTS.
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Membership Fees: Membership fees are non-refundable after activation. If you cancel your membership within 7 days of activation, you may be eligible for a refund, provided you have not used any member services during that time.
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Donations: Donations made to GMTS are non-refundable.
3. Refund Process
To request a refund, please contact our team at contact@ourgmts.org with your order number, the reason for the refund request, and any other relevant details. We will review your request and respond within 5-7 business days.
Refunds will be processed to the original payment method used for the purchase. Please note that depending on your bank or payment provider, it may take several days for the refund to reflect in your account.
4. Payment Disputes
If you believe there has been an error or issue with your payment, please contact us immediately. We will work with you to resolve any concerns. However, filing a chargeback without contacting us first may delay the resolution process and may lead to additional fees or account penalties.
5. Changes to the Refund/Payment Policy
GMTS reserves the right to modify this Refund and Payment Policy at any time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this policy regularly to stay informed of any updates.